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New GMB features are coming
The pandemic rocked our world.
But there’s a silver lining.
(As far as Google My Business is concerned.)
It has forced Google to speed up their timelines with the platform.
They recently announced some new features:
Support Links + Gift Cards: People can now make donations or purchase gift cards directly from GMB listings.
Virtual Appointments: Customers will be able to book online appointments on select listings.
This includes the ability to collect payments, if your business charges for appointments.
Secondary Hours: If you have special hours – you can now add them to your listing.
Many grocery stores have dedicated hours for seniors during the pandemic.
Until now – there wasn’t a clear way to communicate this on Google My Business.
Food Delivery Apps: Restaurants will be able to control which food delivery apps are associated with their listing.
It’s an important consideration – due to the high fees charged by apps like Door Dash and Skip the Dishes.